Bassoons

A big thank you to the sales team for providing excellent customer service. I've been tracking the availability of the new Strymon Volante since its debut at the NAMM festival and in Europe it seemed to lag behind the US. I contacted MusiX and was told that it would be availabe towards the end of March. I though this was unlikely but it was promised that one would be reserved and sent out to me as soon as in stock. Just one week later I received a delivery notification that the following day I would take delivery of one. I was astonished at this as it was even ahead of the estimate given! Very happy with the customer service, very friendly, efficient and quick! Thank you!

Thank you very much. I appreciate the very pleasant and responsible service !

A very good experience. The item was not in stock, but it became available when promised and was delivered immediately. The sales staff were helpful and courteous as was the delivery man.

Online customer service is very competent and friendly. Quick E-mail response to my questions. The guys in the shop where i picked up my guitar were very helpful and professional. Over the years i have purchased many items from MusiX and it was always a good experience.