Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!

I am very impressed by the prompt service you provided and will certainly use Musix again!

You guys are truly fast! Have a great week-end, gb

You guys are the best. I can't stop shopping with you!

I have to compliment Alberto Cusenza. I had some issues with the payment and everything, and he was super patient and answered my emails pretty quick. I'll wait for my order, but until now I really like how your store have so many options of instruments (I'm from Brazil and for me it's even weird that some cities such as Interlaken doesn't have any store as Musix) Your e-commerce was super helpful as well as your team. Have a nice evening!

Thank you for your help, and for letting me know that the originally ordered case was not the right option. That has certainly spared me the trouble of having to contact MusiX for a return and exchange.

package has arrived! all good thank you for all the help

Thanks for your reply and help on this matter, The seriousness of your follow -up and fast reply are a great sign of service :-) Congratulations. Continue this way. Yes there are always way to improve. And I am glad I could contribute to that . At least , you have won my sympathy again... :-) I am looking forward to receiving the Guitar

I love the new piano! The quality of the product and sound is just amazing. I was also very impressed by the efficiency and professionalism of your service - in true Swiss standard! By the way, I'll visit your shop in Bern on Thursday afternoon. My best wish to the prosperity of your business!